New customers must fill out all agreements and sign. Include copies’ of registration, vessel title, Dr. License, insurance, credit card for auto pay or deposit for last month rent, prior to arriving at marina.
A deposit must be received at time of check in if no credit authorization is given for automatic payment on the 1st. The deposit will be applied to last month’s storage. Customers whose credit cards are declined more than two times in a year for auto pay must give last month deposit.
30 day Notice of Departure is required. Customers must fill out and present to office 30 days before leaving marina. If 30 day Notice of Departure is not on file the next month will be charged to customer or deposit will be applied. No exceptions!
Customer coming in for storage in the middle of the month will be charge a daily rate or the full month whichever is less.
All paper work must be filled out before boat arrives at marine.No Boat will be accepted without contract. CUSTOMERS CANNOT LEAVE BOAT IN MARINA WITH OUT A SIGNED STORAGE CONTRACT.
Service Department customers must fill out Work Order with all contact info and sign. Specify on Work Order the reasons that the boat is in service and what particularly the customer wants to be repaired.
A Work Order and Credit Card Authorization must be filled out to start the repairs. Once repairs are estimated the customer will be charged for a 50% deposit. Once deposit is given parts can be ordered. No signed Work Order or Credit Card Authorization, no parts.
A courtesy vessel inspection is given on each boat with a signed work order. Upon final check of repairs to vessel a courtesy boat wash is given to each completed work order.
Invoices for service work must be paid in full to take or launch boat. No Cash No Splash!
Work Racks are per day.
Subcontractors must sign in office each day working.
Customers must authorize all repairs with marine manager before beginning Do It Yourself Work.